Free shipping within Canada for purchases over $200
Canada Post is really back-logged right now and their shipping updates are off and packages are getting delayed. This is because they are taking extra precautions to exercise social distancing to keep themselves safe. Anything shipped expedited will have tracking.
Please allow a couple days for us to get your order ready, we are just two gals doing it all!
Once your order is prepared you will receive notification if it's been shipped.
We ship small packet (not tracked) and expedited (tracked), depending on what you choose at checkout.
We are not responsible for lost, stolen or damaged mail. We will always ship with tracking and insurance (when available), and you can bet your butt we will make sure that anything fragile is swaddled like a precious puppy, but sadly we cannot control the fate of the parcel once it has left our hands.
We are not responsible for any customs charges that may occur, so if you are down South please be prepared for a customs fee or a short delay. Sometimes there is neither, but we'd rather be upfront about it now so it's not awkward later ¯\_(ツ)_/¯
If you choose to pick up we will send you an email with all the details for contactless pickup in Victoria BC - the address & time available for pickup (usually within 24-48 hours). Please check your junk mail folder for these details if you have selected Free Pickup.